RETURNS/EXCHANGES

How It Works

  1. Tell us what's going on? Fill out the form below with a few details (and photos, if relevant).
  2. We'll review your request. usually within 3 business days.
  3. We sort it out. With a replacement or store credit depending on your situation.

No need to email or chase us down. Just submit the form and we'll take it from there.

Wrong Item, Faulty, or Damaged?

Mistakes happen. If we sent you the wrong size or colour, or your item arrived damaged or faulty, we'll make it right - at no extra cost to you.

Just fill out the form with a few photos of the item, and we'll organise a replacement, return, or refund.

Want a Different Size or Colour?

If the fit or shade just isn't right, we're happy to help you exchange it. Once we receive your item back in (unworn / unwashed / original condition with tags attached), we'll issue store credit so you can grab the right one.

Changed Your Mind?

If you'd like to return an item for any other reason, we'll issue store credit for the value of the item once it's received back with us - excluding original shipping costs.

Before You Send Anything Back

To keep things quick and simple, please make sure:

  • The item is (unworn, unwashed, and in original condition)
  • Tags are still attached (if applicable)
  • You've filled out the form below first — don't send anything back before we've confirmed your request

Submit a Return or Exchange Request

Fill out the form below and our team will be in touch.

Still Have Questions?

Reach out anytime at studios@uncle-rics.com and we'll sort you out.